At maxin88, your privacy is not merely a legal obligation — it is our core commitment. This document explains in detail how we collect, use, store and protect your personal information as a member of our platform in Malaysia.
Maxin88 ("we", "Platform") is committed to protecting the privacy and security of personal information belonging to all members and users of our platform. This Privacy Policy is prepared in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in personal data protection.
This document explains the types of information we collect, the purpose of collection, how we use it, the parties that may receive it, and the security measures we take to protect it. We encourage you to read this Privacy Policy carefully and to contact us if you have any questions.
This Privacy Policy applies to all information you provide to maxin88 through our website at maxin88.pro, our mobile app, live customer support chat, email and all other communication channels we operate.
Maxin88 collects various types of information to provide services that are secure, reliable, and tailored to your needs as a member. The following are the categories of information we collect:
Every piece of information we collect has a clear and legitimate purpose. maxin88 uses your personal information for the following purposes:
| Purpose of Use | Legal Basis | Data Involved |
|---|---|---|
| Account management & registration | Contract performance | Name, email, phone number |
| Identity verification (KYC) | Legal obligations | Identity documents, selfie |
| Deposit & withdrawal processing | Contract performance | Bank details and transaction records |
| Fraud prevention & AML | Legal obligations | Account activity, financial records |
| Customer Support | Legitimate interests | Communication records |
| Promotional communications | Your consent | Email, phone number |
| Platform security | Legitimate interests | IP address, log data, session data |
Maxin88 will not use your personal information for any purpose beyond those listed above without first obtaining your additional consent. If you do not wish to receive promotional communications from us, you may opt out at any time through your account settings or by contacting customer support.
Maxin88 takes a highly cautious approach to sharing your personal information. We do not sell, rent, or trade your personal information to any third party for their own marketing purposes under any circumstances.
However, in the course of operating the platform, your information may be shared with the following categories of third parties under limited and controlled circumstances:
We work with trusted third-party service providers to help operate our platform, including payment processors, gaming software providers, cloud hosting providers and customer support platforms. All such providers are bound by strict confidentiality agreements and are only permitted to use your information for the purposes we specify.
Maxin88 will disclose your personal information to government authorities, law enforcement bodies, or courts where we are required to do so by applicable Malaysian law, a valid court order, or the directive of a competent regulatory authority. Such disclosures are made in good faith and within the limits prescribed by law.
If maxin88 is involved in a merger, acquisition, or sale of business assets, user information may be transferred as part of that transaction. In such circumstances, we will provide you with appropriate notice and ensure that your information continues to be protected in accordance with this Privacy Policy or an equivalent standard.
The security of your personal information is the absolute priority of maxin88. We continuously invest in the latest security infrastructure to ensure your data is always protected from unauthorized access, disclosure, alteration, or destruction.
All data transmitted between your browser or app and maxin88's servers is protected by Transport Layer Security (TLS) 1.3 encryption with AES 256-bit — the same security standard used by leading banking institutions and governments worldwide. Your account password is never stored in plain text; it is processed using an irreversible cryptographic hash function.
Access to member personal data within maxin88's internal systems is strictly limited to staff with a legitimate business need to access such information in the course of their duties. All staff access is logged, monitored and subject to periodic review. Two-factor authentication (2FA) is mandatory for all staff accessing systems that contain user data.
Our cybersecurity team monitors the maxin88 platform around the clock to detect and respond to any threats or intrusion attempts. Next-generation intrusion detection systems (IDS) and firewalls protect every layer of our infrastructure from external attacks.
Maxin88 conducts regular penetration testing and security audits by certified independent third parties to ensure consistent and up-to-date protection. Any identified vulnerabilities are addressed promptly in accordance with established vulnerability management procedures.
Maxin88 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand how our platform is used. The following are the types of cookies we use:
You can manage cookie settings through your browser settings at any time. However, disabling essential cookies may affect the functionality and security of your account on the maxin88 platform. Please refer to your browser's help section for guidance on managing cookies.
As a maxin88 member and data subject under Malaysia's PDPA, you have certain rights regarding the personal information we hold about you. We fully respect and facilitate the exercise of these rights:
You have the right to request a copy of the personal information we hold about you at any time. Requests will be processed within 21 business days.
You can update or correct inaccurate or outdated personal information directly from your account profile settings or through customer support.
You may ask us to stop using your data for direct marketing purposes at any time through your account notification settings.
Once your account is fully closed and all legal obligations have been met, you may request the deletion of your personal data from our systems.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider as needed.
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.
To exercise any of the rights above, please contact our data protection team via the in-platform live chat or by sending an email to the address listed in the Contact Us section below.
Maxin88 retains your personal information for as long as your account is active or as long as necessary to provide services to you. After account closure, the data retention period varies by category:
Once the defined retention period has elapsed, your personal data will be permanently deleted using internationally certified data erasure methods, ensuring it cannot be recovered by any party.
The maxin88 platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal information from children or individuals under the age of 18. If you are a parent or guardian and believe your child has registered or provided personal information to maxin88, please contact us immediately.
Any account found to have been registered by an individual under the age of 18 will be closed immediately, and all related personal information will be deleted from our systems within 72 hours of confirmation. Any valid cash balance will be returned to the legitimate parent or guardian through an appropriate method.
Maxin88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or improvements to platform services. The "Updated" date at the top of this document will always reflect the date the latest version takes effect.
For significant amendments that materially affect how we process your personal information, we will notify you via registered email and/or a prominent notice on the platform at least 14 days before the changes take effect. Your continued use of the maxin88 platform after the amendment date will be considered your acceptance of the updated terms.
If you have any questions, concerns, or wish to exercise your rights regarding this Privacy Policy or the processing of your personal data by maxin88, please contact us through the following channels:
Our dedicated team will handle your request with care and provide a thorough response within the stipulated timeframe. We are committed to resolving every privacy-related inquiry with transparency, professionalism, and full respect for your rights.
We do not merely comply with the law — we go beyond the minimum requirements to ensure your privacy and data security are protected at all times.
All communications between you and maxin88 are encrypted using TLS 1.3 with AES 256-bit — the same standard used by leading banks in Malaysia. Your sensitive information is never exposed during transmission.
Maxin88 operates in full compliance with Malaysia's Personal Data Protection Act 2010. We ensure that all data collection, storage, and usage processes adhere to applicable Malaysian legal requirements.
Maxin88 has never and will never sell, rent, or trade your personal information to advertisers or data brokers. Your data is used solely for the purposes you agreed to at registration.
Through your maxin88 account settings, you can manage communication preferences, request a copy of your data, correct inaccurate information, or opt out of marketing — all in just a few clicks.
Our cybersecurity team remains vigilant around the clock, monitoring for any unusual activity or intrusion attempts. Automated alert systems ensure an immediate response to any identified threats.
Maxin88's privacy practices and security systems are assessed on a regular basis by qualified independent auditors. This ensures our data protection standards are consistently upheld and improved in line with the latest threats.